Support
Service and support well after normal service life, no matter what happens we make it happen.
We are always here to help you. Feel free to ask us any questions regarding our products from installation tips and advice, to setting things up.
Our support team will always get in touch as soon as humanly possible. We know how important service and support is to your station so please call us or email us and we will get back to you fast.
If after talking to one of our support engineers, you need to send your product to factory for repair, you will be given an RMA number and full instructions on where to send your product.
Call us or email support@aquabroadcast.co.uk
We also have a dedicated Whatsapp support number for support queries.
Always improving and innovating our products and service
You can download User manuals, Datasheets and Software update for all our products below.
Please click below to download our brochure.
Software Update
Updating your Software on the COBALT Fully featured FM Transmitter is easy and takes a couple of minutes. This short video will show you how.
You can contact us with any Support queries on Whatsapp
Products
Cobalt C-10 / 10W FM Transmitter
Cobalt C-30 / 30W FM Transmitter
Cobalt C-50 / 50W FM Transmitter
Cobalt C-100 / 100W FM Transmitter
Cobalt C-300 / 300W FM Transmitter
Cobalt C-600 / 600W FM Transmitter
Cobalt C-700 / 700W FM Transmitter
Cobalt C-1000 / 1000W FM Transmitter
Cobalt C-2000 / 2000W FM Transmitter
Cobalt C-3000 / 3000W FM Transmitter
Cobalt C-5000 / 5000W FM Transmitter
Cobalt C10-I / 10W FM Transmitter
Cobalt C30-I / 30W FM Transmitter
Cobalt C50-I / 50W FM Transmitter
Cobalt C100-I / 100W FM Transmitter
Arctic Audio Processor
Aqua Arctic Datasheet 020821
download
Cobalt A-1000 / 1000W FM Amplifier
Cobalt A-2000 / 2000W FM Amplifier
Cobalt A-3000 / 3000W FM Amplifier
Cobalt C-300 Translator / 300W FM Translator
Aqua Broadcast COBALT user manual v1120 210824
download
CH-1 Changeover switch
AQUA BROADCAST CH-1 Changeover datasheet 221024
download
Premium products, service, satisfaction and ownership experience
How do I send a product in for service?
Please contact us and we will issues you with an RMA number and detailed instructions.
How long will my repair take?
This entirely depends on the actual fault, but we aim to repair products within 1-3 business days. We will give you regular updates if there might be a delay.
How much will a service or repair cost?
If the unit has suffered an in-Warranty fault, there is no charge for the repair. For any non-Warranty issues, we will quote you on the repair.
Do you offer loan units?
Yes we do in some cases, please call our email us to discuss this.
Where can I downlaod a user manual?
Visist our downloads section for User manuals, Datasheets, and software updates.
Fill in the form to request technical support